What happens on a contact tracing call? Tips for Staying Safe, Healthy

Part of reopening Oregon includes building the capacity of local county health departments to make contact tracing calls to people who may have come into contact with someone who tested positive for COVID-19. We want everyone to feel safe answering the call from a contact tracer. First, you should know your information is strictly confidential and will be treated as a confidential public health record. Your information will not be shared with other agencies, including immigration officials.

Second, you might be wondering what you will get asked if a contact tracer calls you. A contact tracer will ask:

  • For your name, date of birth and where you live
  • If you need an interpreter in a language other than English
  • For race, ethnicity, language and disability information
  • If you have any symptoms of COVID-19
  • If you need a place to stay or have other needs to help you stay at home
  • If they can contact you daily to monitor your symptoms and needs

We also understand you may not answer a call from a number you don’t know. If a contact tracer is unable to reach you, they will leave a voicemail and request that you call back. The voicemail will not contain any health information.

A contact tracer will never ask you for your social security number, your immigration status or bank account/credit card number. If anyone calls you requesting this information, hang up. They are not part of local or state contact tracing efforts.
Visit OHA’s contact tracing website to learn more about this important public health strategy to slow the spread of COVID-19.

Tips for staying safe
As we’ve shared, even though we are beginning the reopening process COVID-19 is still in our communities. It’s important to remember that health and hygiene advice that slows the spread of COVID-19 still applies. Actions such as frequent handwashing, staying six feet apart, and wearing face coverings will continue to be a part of our daily lives. Remind the important people in your life how to stay safe as we continue to navigate the next steps of the COVID-19 response together.

Oregon reports 70 new confirmed and presumptive COVID-19 cases, 5 new deaths
COVID-19 has claimed five more lives in Oregon, raising the state’s death toll to 169, the Oregon Health Authority reported at 12:01 a.m. today.

Oregon Health Authority reported 70 new confirmed and presumptive cases of COVID-19 on Tuesday June 9th, bringing the state total to 4,988. The new confirmed and presumptive COVID-19 cases reported are in the following counties: Benton (1), Clackamas (16), Columbia (1), Hood River (6), Lincoln (2), Marion (8), Multnomah (27), Polk (1), Union (1), Washington (7).

Notes:
One case previously reported in Deschutes County was reported in duplicate; the county case count has been adjusted to reflect this.
One case previously reported in Linn County was determined not to be a case; the county case count has been adjusted to reflect this.
One case previously reported in Malheur County was determined not an Oregon resident; the county case count has been adjusted to reflect this.
One case previously reported in Wasco County was determined not to be a case; the county case count has been adjusted to reflect this.

Oregon Health Authority COVID-19 website